Warm version
Best when the guest has already messaged you and you want to sound personal.
Hi {{guest_name}}, thanks for reaching out about Airbnb guest messages. send the right arrival, stay, and checkout note at the right moment. Ask guests to reply only if something in the guide does not match their stay. Full details are here: {{guide_link}}Why this works
It acknowledges the guest first, answers directly, and moves the detailed instructions into the guide.

